The Success Measures team of experienced community development evaluation professionals and related administrative personnel includes both NeighborWorks America staff and a wide network of skilled consultants. Maggie Grieve, Vice President, Success Measures leads the team, while Brooke Finn, Senior Vice President for Evaluation, Leadership, and Peer Learning at NeighborWorks America, oversees the overall Success Measures program area.
Rachel FischerSenior Specialist, Evaluation
Since joining the Success Measures team in 2016, Rachel has provided project, research and technical support for a range of Success Measures project and clients, including large-scale national evaluation initiatives. Rachel’s work includes preliminary data analysis and data visualization, conducting trainings and webinars, and providing evaluation planning and technical assistance to consultants and client project leads. Rachel also contributes to the development of new features and system improvements for the Success Measures Data System, as well as managing the accompanying technical support and creation of user guides.
Rachel has a B.A. in International and Area Studies, with an additional major in Spanish Language & Literature, from Washington University in St. Louis.
Maggie GrieveVice President, Success Measures
Maggie’s integral role with Success Measures began in 1998 at the McAuley Institute, a national affordable housing intermediary, where she co-directed the creation and testing of new collective impact measures for the community development field and led the development and design of a cutting-edge data system to streamline their use by nonprofits and funders. Since Success Measures joined NeighborWorks America in 2004, Maggie has directed the scaling of all aspects of the social enterprise, including the development of new tool sets such as Health and Community Development. Prior to her work on Success Measures, she was the director of research and evaluation at McAuley and the manager of Arlington Virginia’s Neighborhood Improvement Team. In her extensive career, Maggie has provided a range of consulting, research, and management services to community-based organizations, national intermediaries, local governments, and foundations to design and implement innovative participatory planning, evaluation, community revitalization, and action research initiatives. She has co-authored several publications and articles on key issues in the community development field.
Maggie holds a B.A. in American Studies from the University of Minnesota and studied Urban Planning at the Graduate School of Fine Arts, University of Pennsylvania.
Jan HyattSuccess Measures Data System Project Manager
Since 2011, Jan has been managing Success Measures’ redesign and upgrade of the Success Measures Data System (SMDS). Ms. Hyatt is overseeing the identification and analysis of requirements and processes for the system, as well as leading the strategic design, technical architecture, and implementation efforts in partnership with a software developer. Jan has more than twenty years experience extending from the architecture of software and systems to business analysis and strategic consulting in the nonprofit, government, and technology arenas. Jan previously served as technology director for Enterprise Community Partners, where she developed and managed systems facilitating the integration of data and processes throughout the organization, and as testing manager for Medifast where she was responsible for all phases of testing, staff management, process improvements and project delivery of their new systems.
Jan attended Towson State and Penn State Universities, and received her Project Management Professional (PMP) certification from PMI in 2011.
Linda KahnManager, Success Measures Communications & Marketing
Since joining the team in 2012, Linda has managed the content development, editing, and production of a range of Success Measures communications projects. Her background combines management of complex graphic design products with significant editorial and writing experience in both the nonprofit and private sectors. Before joining NeighborWorks, Linda served as Operations Director for IMPACT Silver Spring, a nonprofit community-building organization. As a senior project manager earlier in her career, Linda developed and directed communications, editorial/graphic design, and publications projects for several public and private sector organizations, including the National Endowment for the Arts and Thomas & Means Inc., an arts and urban design focused consulting firm.
Linda holds a B.A. in International and Public Affairs from George Washington University.
Nancy KopfDirector, Success Measures Evaluation Services
Since joining Success Measures in 2005, Nancy has overseen all aspects of its training and technical assistance services. She directs a team of evaluation, community development, and training professionals to support a wide range of community development organizations, foundations, intermediaries, and other nonprofits as they incorporate and use the Success Measures evaluation methods and tools. Before coming to NeighborWorks America, Nancy served as Senior Evaluation Specialist with Innovation Network, Inc., a nonprofit consulting firm specializing in participatory evaluation. During her tenure there, she worked with nonprofit organizations across the country to support both individual and multi-organization collaborative evaluation efforts. Earlier in her career, she was an evaluator for Montgomery County Public Schools, leading participatory evaluation efforts related to new technology initiatives.
Nancy received her B.A. from Boston University and a Masters in Public Administration from Virginia Commonwealth University.
Jessica (Anders) MulcahyDirector, Success Measures Philanthropic Evaluation Strategies
Jessica has been part of the Success Measures team from its earliest development stages at the McAuley Institute, where she served as the first technical manager of the evolving Success Measures Data System. As a cultural anthropologist with significant experience in mixed-method evaluation, she now directs the development of Success Measures’ shared indicator projects, including Health and Community Development, and leads the enterprise’s evaluation research efforts. Jessica also manages custom consulting evaluation projects for national and regional funders, intermediaries, and funding collaboratives. Prior to joining NeighborWorks America with the Success Measures team in 2004, Jessica was a research associate at McAuley. She previously served as program coordinator at the Community Partnership Center at University of Tennessee directing the Participatory Research and Planning Program, and as director of the Community Outreach Partnership Center at University of Florida.
Jessica holds a B.A. in Cultural Anthropology from Bryn Mawr College and an M.A. in Cultural Anthropology from University of Florida.
Carol RogersDirector, Enterprise Product Development & Operations
Carol joined Success Measures in 2012 bringing with her extensive experience in strategic planning, team and leadership development, and business expansion. She manages a range of initiatives and client engagements that advance the programmatic, organizational, and market share growth of the Success Measures enterprise. Prior to joining NeighborWorks, Carol most recently served as director of Centurion Solutions Group and as vice president at Development and Training Services, Inc. where she led these business ventures in their organizational development and scaling initiatives. Earlier in her career, she was Chief Operating Officer at Planning and Learning Technologies which provided management, technical assistance, and advanced technology instructional services for the U.S. government.
Carol holds a B.A. from University of Minnesota, has received certification as a Certified Professional Coach (CPC) and Energy Leadership Index – Master Practitioner (ELI-MP), and has completed extensive coursework in organizational development.
Lynne WallaceDirector, Success Measures Partnerships
Lynne joined Success Measures in 2019 to lead external relations and new business and partnership development for the social enterprise. Lynne directs strategic efforts to secure new clients for Success Measures evaluation services and products, as well as funders for demonstration projects, enterprise growth and special initiatives. Before joining Success Measures, Lynne served as Executive Vice President and Chief Operating Officer for Way Finders, Inc., a NeighborWorks network organization in Springfield, MA, where she had oversight of their six lines of business in housing and community development. She previously served as Vice President for Business Development & Operations at Dietz & Company Architects. Lynne received her B.S. from Springfield College and a Master of Business Administration from University of Massachusetts.
Tenia WilsonManager, Program Services
Tenia joined Success Measures in 2020, bringing to the team her 13 years of project and budget management experience working in other areas of NeighborWorks America. As Manager, Program Services for Success Measures, Tenia plans, coordinates and implements the administrative and business management systems that support the social enterprise’s operations. Her prior experience at NeighborWorks America includes Senior Coordinator in the Training Division and Senior Assistant to the SVP/Controller in Finance. Tenia is a Certified Associate in Project Management (CAPM) and is currently working toward a Bachelor of Science in Business Administration through the University of Maryland.