The Success Measures team of experienced community development evaluation professionals and related administrative personnel includes both NeighborWorks America staff and a wide network of skilled consultants. Maggie Grieve, Vice President, Success Measures leads the team, while Brooke Finn, Senior Vice President for Evaluation, Leadership, and Peer Learning at NeighborWorks America, oversees the overall Success Measures program area.
Maggie GrieveVice President, Success Measures
Maggie’s integral role with Success Measures began in 1998 at the McAuley Institute, a national affordable housing intermediary, where she co-directed the creation and testing of new collective impact measures for the community development field and led the development and design of a cutting-edge data system to streamline their use by nonprofits and funders. Since Success Measures joined NeighborWorks America in 2004, Maggie has directed the scaling of all aspects of the social enterprise, including the development of new tool sets such as Health and Community Development. Prior to her work on Success Measures, she was the director of research and evaluation at McAuley and the manager of Arlington Virginia’s Neighborhood Improvement Team. In her extensive career, Maggie has provided a range of consulting, research, and management services to community-based organizations, national intermediaries, local governments, and foundations to design and implement innovative participatory planning, evaluation, community revitalization, and action research initiatives. She has co-authored several publications and articles on key issues in the community development field.
Maggie holds a B.A. in American Studies from the University of Minnesota and studied Urban Planning at the Graduate School of Fine Arts, University of Pennsylvania.
Jan HyattSuccess Measures Data System Project Manager
Since 2011, Jan has been managing Success Measures’ redesign and upgrade of the Success Measures Data System (SMDS). Ms. Hyatt is overseeing the identification and analysis of requirements and processes for the system, as well as leading the strategic design, technical architecture, and implementation efforts in partnership with a software developer. Jan has more than twenty years experience extending from the architecture of software and systems to business analysis and strategic consulting in the nonprofit, government, and technology arenas. Jan previously served as technology director for Enterprise Community Partners, where she developed and managed systems facilitating the integration of data and processes throughout the organization, and as testing manager for Medifast where she was responsible for all phases of testing, staff management, process improvements and project delivery of their new systems.
Jan attended Towson State and Penn State Universities, and received her Project Management Professional (PMP) certification from PMI in 2011.
Linda KahnManager, Success Measures Communications & Marketing
Since joining the team in 2011, Linda has managed the content development, editing, and production of a range of Success Measures communications projects. Her background combines management of complex graphic design products with significant editorial and writing experience in both the nonprofit and private sectors. Before joining NeighborWorks, Linda served as Operations Director for IMPACT Silver Spring, a nonprofit community-building organization. As a senior project manager earlier in her career, Linda developed and directed communications, editorial/graphic design, and publications projects for several public and private sector organizations, including the National Endowment for the Arts and Thomas & Means Inc., an arts and urban design focused consulting firm.
Linda holds a B.A. in International and Public Affairs from George Washington University.
Nancy KopfDirector, Success Measures Evaluation Services
Since joining Success Measures in 2005, Nancy has overseen all aspects of its training and technical assistance services. She directs a team of evaluation, community development, and training professionals to support a wide range of community development organizations, foundations, intermediaries, and other nonprofits as they incorporate and use the Success Measures evaluation methods and tools. Before coming to NeighborWorks America, Nancy served as Senior Evaluation Specialist with Innovation Network, Inc., a nonprofit consulting firm specializing in participatory evaluation. During her tenure there, she worked with nonprofit organizations across the country to support both individual and multi-organization collaborative evaluation efforts. Earlier in her career, she was an evaluator for Montgomery County Public Schools, leading participatory evaluation efforts related to new technology initiatives.
Nancy received her B.A. from Boston University and a Masters in Public Administration from Virginia Commonwealth University.
Helen MooreProject Associate, Equitable Evaluation
Helen joined the Success Measures team in 2021 to support a multi-year equitable evaluation project that is focusing on systems change at the intersection of housing and health equity. She will be contributing to effective project and information management, communication and documentation for this initiative funded by the Robert Wood Johnson Foundation. Helen brings to this role significant research and project management experience, including Post-Graduate Research Associate, Justice, Housing & Health Study; Health Policy Fellow, Health Equity Solutions; and Research Fellow, Solomon Center for Health Law & Policy.
Helen received a B.A. from Binghamton University and a Master of Public Health from Yale School of Public Health.
Jessica MulcahyDirector, Success Measures Philanthropic Evaluation Strategies
Jessica came to NeighborWorks America in 2004 as an integral part of the original Success Measures team at the McAuley Institute. As a cultural anthropologist with significant experience in participatory and mixed-method evaluations that bring diverse perspectives together for inclusive input, she now directs the enterprise’s custom consulting evaluation projects and strategic learning processes for national and regional funders, intermediaries and funding collaboratives. Jessica also leads the research, development and testing of measurement tools and evaluation frameworks related to community development, including financial capability, community engagement, health and healthy communities and creative community development. Prior to her work as a research associate at McAuley, Jessica served as program coordinator at the Community Partnership Center at University of Tennessee directing the Participatory Research and Planning Program, and as director of the Community Outreach Partnership Center at University of Florida.
Jessica holds a B.A. in Cultural Anthropology from Bryn Mawr College and an M.A. in Cultural Anthropology from University of Florida.
Carol RogersDirector, Enterprise Product Development & Operations
Carol joined Success Measures in 2012 bringing with her extensive experience in strategic planning, team and leadership development, and business expansion. She manages a range of initiatives and client engagements that advance the programmatic, organizational, and market share growth of the Success Measures enterprise. Prior to joining NeighborWorks, Carol most recently served as director of Centurion Solutions Group and as vice president at Development and Training Services, Inc. where she led these business ventures in their organizational development and scaling initiatives. Earlier in her career, she was Chief Operating Officer at Planning and Learning Technologies which provided management, technical assistance, and advanced technology instructional services for the U.S. government.
Carol holds a B.A. from University of Minnesota, has received certification as a Certified Professional Coach (CPC) and Energy Leadership Index – Master Practitioner (ELI-MP), and has completed extensive coursework in organizational development.
Mayowa SanusiManager, Success Measures Evaluation
Mayowa joined the Success Measures team in 2021 to serve as project lead for a portfolio of client evaluation projects, participating in all phases of the work from project design to managing client and consultant relationships and developing technical assistance and support materials and presentations. He will also contribute as a project team member for additional complex client projects and support clients’ strategic use of the Success Measures Data System. Before joining Success Measures, Mayowa worked as a Research Associate at Health Resources in Action leading various phases of evaluations and as Program Coordinator at Boston Medical Center’s Clinical Addiction Research & Education Unit managing a program that addressed substance use disorder inequities in communities of color.
Mayowa received a B.S. in Biobehavioral Health from The Pennsylvania State University and a Master of Public Health from Boston University School of Public Health. He also earned a Certificate of Community Leadership and Social Change from the Institute of Nonprofit Practice Community Fellows Program.
Hasib SiddiqiFinancial Manager, Success Measures
Hasib joined Success Measures in 2021 to manage the business and financial analysis, planning, budgeting and reporting for the Success Measures enterprise. He brings to the team significant experience in managerial accounting and oversight of financial operations, having previously served as Senior Financial Analyst for Family Health International and as a Budget Analyst and Accountant for the U.S. State Department.
Hasib received his B.A. in Business Administration from Kardan University, Kabul, Afghanistan, and a Master of Business Administration from University of Massachusetts.
Lynne WallaceDirector, Success Measures Partnerships
Lynne joined Success Measures in 2019 to lead external relations and new business and partnership development for the social enterprise. Lynne directs strategic efforts to secure new clients for Success Measures evaluation services and products, as well as funders for demonstration projects, enterprise growth and special initiatives. Before joining Success Measures, Lynne served as Executive Vice President and Chief Operating Officer for Way Finders, Inc., a NeighborWorks network organization in Springfield, MA, where she had oversight of their six lines of business in housing and community development. She previously served as Vice President for Business Development & Operations at Dietz & Company Architects.
Lynne received her B.S. from Springfield College and a Master of Business Administration from University of Massachusetts.